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actually london
A rail of menswear inside a London boutique

Personal shopping and shipping

London’s shops, without the flight.

Send us a list. We source it in London, photograph it before we buy, and ship it to you. Or we spend the day walking Bond Street, Selfridges and Bicester with you.

The problem

The thing you want is in London and you are not. Or you are here for a few days and do not want to spend two of them on Oxford Street working out which shop has it.

What we do

Send us the list. We find it, show you photographs and prices before we buy, and ship it to your door. Or we take you round the right shops in the right order and carry the bags.

Sourced and shipped

From 15% of order value, £60 minimum

You send a list, a budget and sizes. We find it, send photographs before we commit, buy it, and ship it to your door with tracking. Works for anything from a school uniform to a wedding outfit.

  • Photos and prices before we buy
  • Every receipt sent to you
  • Consolidated into one shipment
  • Tracked, with insurance on the quote

With you, in person

From £150 per half day

A day out shopping with someone who knows which floor of Selfridges to start on, where the sale rails actually are, and how to get to Bicester Village without losing two hours.

  • Half day or full day
  • Appointments booked ahead where it helps
  • Transport between locations arranged
  • Bags handled and sent to your hotel

Occasion and wardrobe

From £250

A wedding, a graduation, a first winter in a cold country. We build the whole thing, head to toe, within a budget you set.

  • Brief taken by call
  • Options presented before purchase
  • Alterations arranged
  • Everything delivered together

We buy from UK retailers at retail price and charge a clear fee on top. We do not take a hidden margin on the goods and we send you the receipts.

Reviews

It’s So hard to get things from the UK when half the shops won’t ship abroad. Finally found someone reliable who actually goes and gets the real thing and sends it. Arrived fine. Thank you
Flavia N. · Personal shopping Read on Google

How it works

Four steps, no surprises.

  1. Send the briefA list, a budget, sizes, and a deadline. A voice note works. So does a screenshot of something you saw online.
  2. One price, all inWe find it, photograph the actual item in the shop and, within a working day, send one price: the item, our fee and shipping. You say yes or no.
  3. Pay by secure linkCard or Apple Pay, through Stripe. Nothing is bought until you have paid, and every receipt comes to you.
  4. Packed and tracked to your doorOne tracked shipment, with insurance for its full value as its own line on the quote. You get the tracking number the day it leaves. We chase the courier, not you.

Send us your list

Tell us what you need and where it is going. We will come back with what it costs, all in, before you commit to anything.

Ask on WhatsApp

We reply within one working day. We use your details to answer your enquiry and nothing else, and we never pass them on.